Plans and portions
The three-meal plan includes breakfast, lunch and dinner. For two-meal plans, confirm which meal slots are included. Ask what a half meal contains and how portions differ from a full meal. Current monthly prices are listed on the Mess Plans page.
Membership dates and serving times
Confirm your joining date, end date, meal serving times, holidays and collection or dine-in arrangements directly with the mess. Do not assume that a monthly plan covers exactly 30 days or that service is available outside agreed times.
Skipping a meal
Tell Pankaj Mess before the meal and ask for the applicable notice deadline. Confirm how notice is accepted and whether the skip affects your fee, service days or balance. Online meal-skip controls are not currently available.
Going home or taking a longer break
Provide the first and last dates of your absence and the date you expect to resume. Confirm approval, any minimum absence period and whether a credit or extension applies before leaving.
Menus and dietary needs
The weekly menu includes a Sunday chicken option. Ask about vegetarian alternatives, ingredients and substitutions. If you have an allergy or dietary restriction, discuss it directly before choosing a meal; do not rely on photographs to identify ingredients.
Changes or service concerns
Contact the mess about a missed meal, a serving issue or an unexpected service change. Keep your plan details and payment receipt available so the business can check your enquiry.