PAYMENTS & CHANGES
Read this before paying for a mess membership or requesting a cancellation.
Online payments are not available on this website. For a membership arranged directly with Pankaj Mess, ask for the cancellation terms, refund eligibility, any deductions and applicable processing timeline before paying. Keep your receipt and membership dates.
Contact Pankaj Mess promptly with your name, plan, payment date and requested cancellation date. Eligibility and the treatment of meals already served must be checked against the terms agreed when you joined.
Skipping a meal, going home or not attending does not automatically create a cash refund. Ask whether your plan permits a credit, extension or another arrangement and obtain confirmation before relying on it.
If you believe you paid twice or paid an incorrect amount, contact us with the transaction reference, date and amount. Share a receipt with sensitive information hidden. Never provide an OTP, UPI PIN or card security code to resolve a payment issue.
Ask the business to confirm any approved amount, deductions, payment method and expected processing date. This website does not initiate or track refunds, and no standard processing deadline is advertised here. Contact the business if an agreed refund has not arrived by the confirmed date.